Privacy Policy

New Business Centre (“we”, “us”, “our” and “company”) respects your privacy and is committed to taking reasonable steps towards protecting your privacy online and managing your information responsibly, in order to best understand the products and services that are most useful to you.

We are bound by the Australian Privacy Principles (APPs), any relevant privacy code registered under the Privacy Act and all privacy regulations applicable to our jurisdiction. This Privacy Policy is intended to notify you of our online privacy practices, the type and categories of information that may be collected, disclosed and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control, your rights regarding your personal information and who to contact with questions or concerns.

This Privacy Policy applies to the website located at (collectively, the “Website”), to any phone, fax, and/or mail operations concerning processing the products and services, as well as our marketing contacts with you. This Privacy Policy does not apply to other websites to which we may link, or to other companies or persons who might be listed as third-party contacts or suppliers on the Website, or to whom we may refer you if you call or write us.

By using the Website and/or by contacting us and providing any personal information, you consent to the collection and use of information by us in accordance with this Privacy Policy, as well as the Website Terms and Conditions. If we decide to change our Privacy Policy, we will post those changes on this page and, at the end of this Privacy Policy, indicate the date that changes were last made.

For information about privacy and the various Privacy Acts legislated by governments around the world, including your own, visit the relevant government sites.

Your privacy on the Internet is important to us. Because the Internet has the capacity to collect certain types of information about users, we want you to understand the terms and conditions surrounding the retrieval and use of any information we gather. To that end, this privacy statement discloses what information we gather, how we use it, and how to correct or change it.

Your Privacy

We recognise your rights in relation to privacy under the Australian Privacy Principles (APPs) (1.) and consider your privacy a serious and important part of conducting our business. For that reason we place great emphasis on complying with our obligations under the APPs as these relate to the collection, management and disclosure of your personal information.


The term personal information used in this Policy has the same meaning as provided in the Act. In general terms, it is the information that can be used to personally identify you. Sensitive Information, also used here with the same meaning as provided under the Act, is a subset of personal information that is considered sensitive by nature, for example medical records and information relating to racial or ethnic origin.

Collection of your personal information

We collect your personal information where the information is reasonably necessary to perform a function to progress our commercial business activities. The types of personal information we may collect include (but are not limited to):

  • Name and gender
  • Date of Birth
  • Postal Address
  • Telephone or facsimile number
  • Email address
  • Information provided by you through our website.

Personal information will be collected using lawful means and may be collected in a variety of ways, including:

  • Enquiries made by you through our websites
  • When you register or subscribe to our mailing lists
  • Through government agencies or third party employment services companies
  • Through direct contact between you and our staff – for example: email, mail, by telephone and direct meeting.

Use of cookies

Please refer to our Cookie Policy for more information on this section.

Storage of your personal information

We will store your personal information in both physical and electronic forms. We will take reasonable steps to ensure that all information collected from you is stored in a secure environment accessible only by our authorised personnel.

We will endeavour to protect any personal information transmitted by you or received from us over the Internet, however we cannot ensure or warrant the security of this information. These activities are conducted at your own risk. Once we receive your transmission, we will take reasonable steps to ensure its security.

Use and disclosure of your personal information

We collect, hold and use personal information about you for purposes including:

  • Provision of services to you
  • Responding to enquiries
  • Assessing your suitability for potential employment or contracting
  • Submission of documents to our clients including expressions of interest, capability statements and tenders
  • Compliance with an Australian law, court/tribunal order or enforcement related activities.

We may disclose personal information that we collect from you for the purpose that it was collected. We may disclose the information for other purposes where we have received your consent to do so or are required to do so by law.

Examples of where we may disclose your information include, but are not limited to:

  • Employees and contractors within our group of companies and our external providers
  • Clients, potential clients, insurers, solicitors, accountants and others where we have a commercial relationship in place
  • Government departments and agencies.

We will take reasonable steps to ensure that the personal information we use or disclose is accurate, up to date, complete and relevant to the purpose of the use or disclosure.

Unsolicited personal information

If we receive unsolicited personal information we will make a determination whether the information is reasonably necessary for, or directly related to our functions or activities. If it is, we will ensure that the information is stored in the same manner as if we received the information directly from you. If we find that it is not, we will destroy or de-identify the information.

Disclosure of your personal information outside Australia

We are an international business and may disclose your personal information to our related bodies corporate, employees, suppliers and services providers located overseas for the purposes listed above. When doing so we will take reasonable steps to ensure that the overseas recipients do not breach the privacy obligations relating to your personal information.

We may disclose your information to our external IT and data providers and centres located in and outside of Australia including but not limited to the following:

▪ our data hosting and other IT service providers located in Australia, the US and program locations.

Your option not to provide personal information

You may not wish to provide us with your personal information. However, in this circumstance we may be unable to assist you through answering your query and may not be able to do business with you.


New Business Centre is committed to ensuring fair and transparent processing. That is why it is important to us that data subjects can not only exercise their right to object but also the following rights where the respective legal requirements are satisfied:

  • Right to information, Art. 15 of the GDPR
  • Right to correction, Art. 16 of the GDPR
  • Right to deletion (“Right to be forgotten”), Art. 17 of the GDPR
  • Right to limit processing, Art. 18 of the GDPR
  • Right to data transmissibility, Art. 20 of the GDPR
  • Right to object, Art. 21 of the GDPR

To exercise your right, please contact us as indicated in the “Contact Us” section below.

In order to be able to process your request, as well as for identification purposes, please note that we will use your personal information in accordance with Art. 6 para. 1 (c) of the GDPR.

You also have the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR in combination with Section 19 GDPR.


Section effective as of: January 1, 2020

We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their Personal Information, and of the rights and choices, we offer to California residents concerning that Personal Information. 

Personal information that we collect, use, and share.  We do not sell personal information.  As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising. 

Your California privacy rights.  The CCPA grants California residents the following rights.  However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

  • You can request information about how we have collected, used and shared and used your Personal Information during the past 12 months.
    • The categories of Personal Information that we have collected.
    • The categories of sources from which we collected Personal Information.
    • The business or commercial purpose for collecting and/or selling Personal Information.
    • The categories of third parties with whom we share Personal Information.
    • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
    • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
  • Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
  • You can ask us to delete the Personal Information that we have collected from you.

You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.

How to exercise your California rights.  You may exercise your California privacy rights described above as follows:

  • Right to information, access and deletion. You can request to exercise your information, access and deletion rights, by emailing [email protected]. We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights.  As part of this process, government identification may be required.  Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification.  We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
  • Request a list of third party marketers. California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any).  You can submit such a request by sending an email to [email protected] with “Shine the Light” in the subject line.  The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.

We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

Access to and correction of your Personal Information

You may request access to your personal information that we hold, and we will attempt to accommodate your request. However, there may be instances where we cannot provide you with the requested information. For example, we may need to refuse such if providing the information to you would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

We may charge you reasonable costs in relation to making this information available to you.

You may request us to correct the personal information we hold if you believe that the information is inaccurate, out of date, incomplete, irrelevant or misleading. In such cases we will consider if the information requires amendment based on the documentary evidence you provide. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.

Requests to access or amend personal information we hold in relation to you should be directed to the contact details outlined below.

Contact and Complaints about breach of privacy

If you would like further information on our policy, or if you believe that your privacy has been breached by us, you may wish to contact our Privacy Officer on [email protected]